Home›Services›Debt collection
Service 8 / 9 · Debt collection

Recover what you are owed, without spending months on it.

A creator who stops paying her commission, a manager who keeps the payouts, a partner who no longer pays: in OFM, unpaid money is common and rarely pursued, because nobody knows where to start. We do.

What exposes you

Three situations we see every week.

The debt you let slide

Every month, the claim ages, the evidence fades and the debtor gets comfortable. The longer you wait, the less you recover.

Threats without a method

An angry message recovers nothing and can expose you. A well-built letter before action does.

The contract that says nothing

Without a contract or statements, there is only your word. With them, you have a claim that can be enforced.

How it works

A questionnaire, a call, a deliverable, follow-up.

1You send us the file

Contract, statements, exchanges, amount owed, debtor's country, by Telegram or form. We assess the case before the call.

2A 15-minute call

What can be recovered, by which route, how fast and at what cost. You know what you are committing to.

3Letter before action and negotiation

A letter that recalls the contract, quantifies the debt and sets a deadline, then a firm negotiation in English, French, Spanish or German. Most cases settle here.

4Action, then payment

Small claims, a payment order or full proceedings in the debtor's country, handled by our partner lawyers. We follow through to payment, not just to judgment.

What we cover

The scope, topic by topic.

Commission unpaid by a creator

The most common case for an agency: a creator leaves and stops paying what she owes. Contract, platform statements and exchanges are often enough to get paid amicably.

Manager or agency keeping payouts

For creators: earnings collected by someone else and never passed on, quantified and claimed.

Unpaid supplier, chatter or partner

A content supplier, a chatter who diverted money, a partner who stopped paying: any contractual claim, at home or abroad.

Cross-border collection

Debtor in the UK, the US, Spain or Dubai: the country changes the method, not the principle.

Interest, costs and penalties

On top of the principal: late-payment interest, collection costs, contractual penalties, legal costs.

Fees given upfront

Fixed or success-based depending on the case, in writing before we start. No hidden percentage on what is recovered.

Who it is for

Two businesses, one service.

Agencies and managers
  • Commission unpaid by a creator
  • Manager or partner who stops paying out
  • Unpaid supplier, chatter or client abroad
  • Cross-border collection with our partners
Everything for agencies
Creators
  • Payouts kept by an agency or a manager
  • Scam by a manager or a fake agency
  • Commission taken without right
  • A negotiated refund when all seemed lost
Everything for creators
FAQ

Frequently asked questions.

Is there a minimum amount?
No fixed one: we weigh what can be recovered against the cost, and tell you before we start. A well-documented $3,000 claim is often worth it; one with no evidence, rarely.
How long does it take?
A letter before action works within a few weeks; court proceedings take several months. We favour a negotiated settlement whenever possible.
What if the debtor is abroad?
We work with partners in more than 20 jurisdictions. A debtor in Dubai, London or Miami is within reach, with the right contract and the right evidence.
Do you take a percentage of what is recovered?
It depends on the case: a fixed fee, or partly success-based, agreed in writing before we start. On the first call we tell you whether the case is worth pursuing.
Can I recover interest and costs?
Often, yes: late-payment interest, collection costs and contractual penalties, depending on the country and the contract. A well-drafted contract provides for more. We include them in the letter before action.
Let's talk about your agency

The tax office never gives notice.

We identify the risks your agency is running, then you get a clear quote.

Olivier Maciejewski in a working session